Simple Pricing. No Surprises.
One monthly subscription — everything included. No per-ticket charges, no hidden fees, no bloated add-ons. Pick the plan that fits your team size.
Starter Secure
Core IT coverage and security monitoring for small teams.
- 24/7 automated endpoint monitoring
- Next-gen endpoint protection (NGAV/EDR)
- Automated OS & software patch management
- Secure client portal & ticket submission
- Remote issue diagnosis and resolution
- Monthly security posture report
- Email & portal support
- Phishing simulation & training
- Backup monitoring
- Compliance readiness
- Vendor management
- Strategy calls
Growth Secure
Full protection and proactive security for growing businesses.
- Everything in Starter Secure
- Phishing simulation & security training
- Backup job monitoring & failure alerts
- Compliance readiness guidance (HIPAA/PCI)
- Vendor management (up to 5 vendors)
- Quarterly strategy call with Brandon
- Security awareness training dashboard
- Incident triage & escalation workflow
- Network monitoring & management
- Monthly strategy calls
- Unlimited vendor management
Premium Secure
Advanced visibility, priority handling, and strategic guidance for organizations needing comprehensive coverage.
- Everything in Growth Secure
- Network monitoring & firewall management
- Advanced compliance readiness documentation
- Monthly strategy call with Brandon
- Unlimited vendor management
- Annual security assessment & scorecard
- Priority ticket queue
- Remote remediation on all alerts
Every Plan Includes
Frequently Asked Questions
What happens if I need more than 50 devices?
Contact me directly and I'll put together a custom quote based on your environment. Larger environments are evaluated individually.
Are there any setup or onboarding fees?
No. Onboarding is included in your first month. There are no activation fees, no setup charges, and no long-term contracts.
Can I cancel anytime?
Yes. Plans are month-to-month. There are no cancellation penalties. I ask for 30 days notice so I can offboard properly.
What do the response time targets mean?
Response targets apply to support tickets submitted during business hours (Monday–Friday, 8 AM–6 PM Central). These are initial acknowledgment targets, not resolution guarantees. Automated monitoring and alerting runs continuously. Human review and response follows business-hours availability unless otherwise specified in a signed service agreement.
Do you support Macs and Windows both?
Yes. Endpoint protection, monitoring, and patch management support both Windows and macOS. Mixed environments are handled without issue.
What if something breaks outside business hours?
Automated monitoring runs 24/7 and alerts are generated around the clock. Human review and response happens during business hours. For after-hours emergencies I make my best effort to respond quickly, but after-hours support is not guaranteed for any plan tier.
Still not sure which plan is right for you?
No commitment. No sales pressure. Brandon will help you find the right fit.