IT & Security, Handled by the Expert Who Built It.
Bratsu SecureOps is a boutique managed IT and cybersecurity service for small businesses. Direct access to the founder — no call centers, no outsourced staff, no bloated contracts. One flat subscription. Designed to improve your security posture and operational resilience.
Small Businesses Are the #1 Target
Cybercriminals don't go after the biggest companies first — they go after the easiest ones. Small businesses are attacked every day because they lack the defenses to stop it.
The Three Gaps Attackers Exploit
No Dedicated IT Staff
Most small businesses rely on non-technical employees to handle IT problems — or worse, they wait until something breaks.
Consumer-Grade Security
Free antivirus and a basic router are not a security strategy. Attackers know exactly how to exploit underprotected networks.
No Visibility or Control
Without monitoring tools, you have no idea what's on your network, what's been compromised, or when an attack is underway.
Everything Your Business Needs. One Subscription.
Ten managed services bundled into a single offering. Designed to reduce your IT and security risk — without the overhead of an in-house team.
Managed IT Support
Proactive monitoring, patch management, and system optimization — your full IT team without the payroll.
Cybersecurity Monitoring
Continuous automated monitoring across your environment. Threats identified, categorized, and escalated by severity — not buried in a log.
Endpoint Protection
Next-generation antivirus and EDR deployed across company devices. Behavioral detection helps reduce exposure to ransomware and malware.
Phishing Training
Simulated phishing campaigns and security awareness training designed to reduce your team's susceptibility to social engineering attacks.
Backup & Disaster Recovery
Automated encrypted backups with monitored recovery procedures. Failed backup jobs trigger immediate alerts for prompt remediation.
Network Monitoring
Real-time visibility into connected devices, traffic patterns, and anomalies across your network infrastructure.
Compliance Readiness
Advisory guidance and operational controls aligned with HIPAA, PCI-DSS, SOC 2, and other relevant frameworks. Readiness-focused, not certification.
Automated Threat Detection
Behavioral analysis and automated detection rules flag advanced threats, suspicious access patterns, and security anomalies for review.
Help Desk Support
Ticket-based support handled directly — no escalation queues, no junior technicians. Issues addressed by the same person who manages your environment.
Monthly Security Reports
Executive-level security summaries that translate your posture into plain language — no jargon, clear insight.
From Assessment to Active Monitoring in 48 Hours
Three steps. No disruption to your team. No complex IT project. Coverage that starts fast and runs continuously.
Free Risk Assessment
We start with a no-obligation review of your current IT environment and security posture. I surface key risks and gaps, prioritize what matters most, and explain everything in plain language.
Active Monitoring in 48 Hours
I remotely deploy endpoint protection, configure monitoring, and connect your critical systems. Most clients are fully onboarded within 48 hours of signing — with zero downtime from your team.
Ongoing Coverage, No Surprises
From day one: continuous automated monitoring, proactive patching, ticket-based support, and monthly security reports. Most routine issues are addressed before they affect your operations.
Real-time visibility into your entire environment.
Every enrolled device reports its health status continuously. You and your team can see device health, open alerts, ticket status, and compliance progress — all in one place, from any browser.
Devices
4
4 online
Alerts
2
1 high
Tickets
1
open
Enrolled Devices
DESKTOP-ACCT01
Windows 11
LAPTOP-MGR02
Windows 11
MACBOOK-OPS01
macOS 14
SERVER-MAIN
Windows Server 2022
Recent Alerts
6 pending updates — LAPTOP-MGR02
Firewall policy change detected
Backup completed — all jobs healthy
Most problems are fixed before you notice them.
Automation is what makes boutique service scalable. Monitoring, patching, alerting, and remediation run 24/7 — so issues get caught and resolved at 2 AM on a Sunday the same as they do on a Tuesday afternoon. This is how one expert delivers enterprise-grade coverage.
Automated Patch Management
OS updates, software patches, and security fixes are deployed automatically on a tested schedule — no manual effort, no missed patches, no vulnerability windows.
Device Health Monitoring
Every endpoint reports its health status in real time. Disk space, CPU, memory, and service states are tracked continuously. Issues trigger alerts before they become outages.
Backup Status & Failure Alerts
Backup jobs are monitored every run. A missed or failed backup triggers an immediate alert and automated retry — so failures are surfaced quickly, not discovered after the fact.
Security Event Detection
Behavioral anomalies, failed logins, unauthorized access attempts, and malware signals are detected automatically and escalated by severity — not buried in a log.
Automated Compliance Reporting
Monthly security posture reports are generated automatically — patch compliance, endpoint health, open risks, and remediation progress — delivered straight to your inbox.
Remote Remediation
Many issues are fixed automatically the moment they're detected. When human intervention is needed, I have full remote access to resolve it fast — no on-site visit required.
Automation handles the routine. Brandon handles the rest.
When an automated system flags something that needs a human decision, I'm the one who sees it. No ticket queue. No escalation chain. Just fast action from the person who knows your environment.
Why Businesses Choose Bratsu SecureOps
Fast action. Clear answers. Trusted expertise. And the person you talk to is the person responsible.
You work directly with the owner.
Not a help desk tier. Not a technician who escalates. When you contact Bratsu SecureOps, you reach Brandon — the founder, engineer, and the person accountable for your account.
No call centers. No bouncing around.
One point of contact means faster answers and zero runaround. No ticket queues. No "let me transfer you." No repeating your issue three times to three different people.
No bloated contracts or hidden fees.
One flat monthly subscription — every included service, no per-ticket charges, no surprise invoices. You know exactly what you pay. Cancel anytime.
Automation handles the routine. You focus on the business.
Monitoring, patching, alerting, and remediation run continuously through automated systems. Most common issues are caught and addressed before they reach your team.
Proactive beats reactive, every time.
Bratsu doesn't wait for things to break. Continuous monitoring, preventative maintenance, and security hardening are designed to reduce risk — not just react to it.
Founder accountability on every account.
There's no manager to escalate to, because the owner is already on your account. Your success is the reputation of this business. That's a standard no large MSP can match.
What We Monitor — Continuously
Every enrolled device reports in near-real time. Nothing is checked manually on a schedule — the monitoring runs around the clock.
Built for Small Businesses With Real Risk
Every industry carries unique regulatory considerations and threat profiles. Bratsu SecureOps delivers coverage designed around yours.
Law Firms
Attorney-client privilege requires serious data security. We protect client files, communications, and case data with continuous monitoring.
Medical Offices
Patient data protection, EHR security, and HIPAA-aligned security controls with ongoing monitoring and readiness support.
Accounting Firms
Financial records and client tax data are high-value targets. We keep your systems monitored, patched, and compliance-aware.
Local Retail
POS system security, payment card protection, and customer data privacy for retail environments.
Construction Companies
Project data, vendor communications, and job site networks protected. Mobile-first, field-ready coverage.
Real Estate Offices
Transaction security, MLS integrations, client financial data, and wire fraud risk reduction for real estate operations.
Startups
Build your security foundation early. Scalable infrastructure, compliance readiness groundwork, and security that grows with you.
Small Businesses
Any industry, any size from 1 to 100. If you process data, handle money, or serve customers — we help reduce your risk.
Built by Someone Who Does This Work.
Bratsu SecureOps was founded by an experienced network and cybersecurity professional who spent years working at the infrastructure level — configuring firewalls, managing enterprise networks, responding to incidents, and watching small businesses get left behind by MSPs that treated them like low-priority accounts.
The goal was straightforward: give small businesses access to enterprise-grade visibility, practical security controls, and reliable IT support — without the complexity, the bloated contracts, or the runaround.
When you work with Bratsu SecureOps, you work directly with Brandon. Not a dispatcher. Not a tier-one help desk. The person who built the systems is the person who manages your account.
Infrastructure Background
Years of hands-on work designing, configuring, and maintaining enterprise networks — routers, firewalls, VLANs, VPNs, and everything in between.
Cybersecurity Focused
Formal cybersecurity education combined with real-world operational security experience — threat detection, incident response, and security hardening.
Operational & Practical
Automation-first approach. Uses the same monitoring tools, alert systems, and runbooks deployed for clients — there is no gap between the pitch and the practice.
Built for Small Businesses
Enterprise IT complexity is a barrier for small businesses — not a feature. Bratsu SecureOps was built specifically to close that gap without the overhead.
Know What You're Paying For Every Month
Every client receives a clear monthly summary. No jargon. No vague reports. Just concrete numbers showing what was monitored, resolved, and improved.
Sample Monthly Security Report
April 2026 — Bratsu SecureOps
Executive Summary
This month, your environment remained stable with no service interruptions. Two critical findings were identified and remediated within 24 hours — one related to unpatched software and one firewall misconfiguration. Patch compliance improved significantly. Backup verification completed successfully across all devices. No indicators of compromise were detected. Recommended focus for next month: complete user phishing training rollout.
Illustrative sample only. Actual report content reflects your environment and active services.
Which Plan Is Right for You?
Answer five quick questions and we'll recommend the plan that fits your team, devices, and goals.
How many employees does your business have?
One Subscription. Everything Included.
No per-ticket charges. No nickel-and-diming. No surprise invoices. Pick your plan and focus on your business.
Starter Secure
Core IT coverage and security monitoring for small teams just getting started.
- 24/7 automated monitoring
- Endpoint protection deployment
- Automated patch management
- Secure ticket portal access
- Remote issue resolution
- Monthly security report
- Email & portal support
Growth Secure
Full protection stack with proactive security and compliance support for growing businesses.
- Everything in Starter Secure
- Phishing simulation & training
- Backup monitoring & automated alerts
- Compliance readiness guidance
- Vendor management (up to 5)
- Quarterly strategy call with Brandon
- Security awareness dashboard
- Incident triage & escalation
Premium Secure
Advanced visibility, priority handling, strategic guidance, and compliance readiness support for growing organizations.
- Everything in Growth Secure
- Network monitoring & management
- Advanced compliance readiness documentation
- Monthly strategy call with Brandon
- Unlimited vendor management
- Annual security assessment & scorecard
- Priority ticket queue
- Remote remediation on all alerts
All plans include a free onboarding risk assessment. Need more than 50 devices? Contact us for a custom quote.
Know exactly what to expect, before you sign.
Response time targets are per plan level. All targets apply to business hours unless otherwise noted. Automated monitoring and alerting run continuously on every plan.
Starter Secure $299/mo | Growth Secure $599/mo | Premium Secure $999/mo | |
|---|---|---|---|
| Response target | Next business day | 4 hours | 2 hours |
| Covered hours | Business hours only | Business hours (M–F, 8 AM–6 PM CT) | Business hours (M–F, 8 AM–6 PM CT) |
| Support channel | Email & secure portal | Portal, email, and direct line | Priority portal queue, email, and direct line |
| Device limit | Up to 10 | Up to 25 | Up to 50 |
| After-hours | Automated monitoring continues. Human review resumes next business day. | Automated monitoring continues. Urgent alerts escalated. Human review resumes next business day. | Automated monitoring continues. Critical alerts prioritized. Best-effort after-hours contact for confirmed emergencies. |
| Get Started | Get Started | Get Started |
Automated monitoring continues. Human review resumes next business day.
Get StartedAutomated monitoring continues. Urgent alerts escalated. Human review resumes next business day.
Get StartedAutomated monitoring continues. Critical alerts prioritized. Best-effort after-hours contact for confirmed emergencies.
Get StartedResponse time targets are initial acknowledgment targets, not resolution guarantees, and apply to tickets submitted during business hours (Monday–Friday, 8 AM–6 PM Central). Automated monitoring and alerting run continuously on all plans. After-hours emergency response is best-effort and not contractually guaranteed unless specified in a signed service agreement. Response targets may vary during holidays.
Get Your Free Security Snapshot
Submit your details and receive a practical review of your current security posture, common risks for your industry, and a prioritized set of next-step recommendations. Delivered personally by Brandon — no automated report, no sales playbook.
- Personal review of your environment and common risk factors
- Industry-specific threat context relevant to your business
- Prioritized list of practical improvements
- No commitment or purchase required
Straight answers, no runaround.
Questions about onboarding, contracts, support hours, or compliance guidance? Answered here. If you have something else in mind, reach out directly.
Ready to Work with Someone You Can Actually Reach?
Start with a free cybersecurity risk assessment. Brandon will personally review your environment, surface your most significant risks, and give you a clear, prioritized plan — no sales pitch, no obligation.